LightXtreme VPN Privacy Policy and Data Handling
Here is exactly what LightXtreme VPN records as you use the website, the apps and a plan, why each piece is needed, and how you keep control over it. We keep collection to a minimum, never convert what we hold into a product of its own, and publish every revision of this page online.
1. Details collected
Your account and plan records
Creating an account or choosing a plan has us record your email address, your order and payment details, the number of devices included and the date the plan ends, which serve to identify you, activate the service and look after you properly.
Connection notes kept locally
The client writes brief connection notes, such as the node used, the time of the connection and any error codes, to keep sessions steady and to make faults traceable. They hold no browsing content, no password and no history, and they never serve to profile what you visit.
What a visit tells us
Visiting the site brings us details like browser, device model, language, referrer and time of visit, which we use to count traffic and to keep the pages working well; a third-party statistics script may set a cookie, and clearing or blocking cookies in your browser is always possible.
2. Reasons for collecting them
The list of reasons is short: opening and maintaining your subscription, running encrypted connections and protecting their quality, handling refunds and support requests, preventing abuse and fraud, and improving the product and the website.
Your personal information is not sold, and it is not used for advertising profiles or marketing lists, save where the law insists, where you have agreed, or where a payment you started depends on it.
3. Outside parties
Payments are handled by providers such as Alipay, WeChat Pay, UnionPay, credit cards, PayPal, Google Play and Stripe under their own privacy rules, while the client connects to servers we run so the service works, your traffic crosses an encrypted tunnel, and those node operators never see the content you request.
Encryption along the way
Everything travelling between you and us is protected with Shadowsocks, Vless and WireGuard encryption and algorithms such as AES-256-GCM, and the account steps between website and client run over HTTPS.
4. How long we hold data, and your options
Account and plan records are kept while the service is live and for a limited time afterwards for support and compliance, connection notes are removed soon after they have been used, and you can write to the service email to ask for an export, a correction or the removal of your personal information, which is deleted or anonymised within a reasonable period of the account closing.
Users below the age of majority
Adults are the audience for this service. If you have not reached the legal age of majority where you live, please read this policy with a guardian and use the service only once they agree.
How this policy changes
We may adjust this policy as the product develops, with each new version published here, and continued use of LightXtreme VPN means you accept the policy as it stands.